Privacy Policy

Last updated: April 2026

Shree Guru Jambeshwar Sewa Sansthan (SGJSS) (“SGJSS”, “we”, “us”, or “our”) is a non-profit organisation registered in India. We are committed to protecting the privacy of every visitor, donor, volunteer, and beneficiary who interacts with our website, sgjss.org, and our field programmes. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or sharing information with us, you agree to the practices described below.

1. Information We Collect

We collect only the information that is necessary to deliver our services, process donations, and keep you informed about our work. The categories we may collect include:

• Personal details — name, postal address, email address, and phone number, shared by you when you donate, volunteer, subscribe to updates, or contact us.
• Financial details — PAN number (required for 80G tax-exemption receipts), and payment information processed by our secure payment gateway. SGJSS does not store full credit card or bank account numbers on its own servers.
• Volunteer information — background, interests, availability, and identification details submitted through our volunteer forms.
• Technical information — IP address, browser type, device type, operating system, referring URL, and pages visited, collected automatically by standard web-server logs and analytics tools.
• Correspondence — content of emails, messages, and feedback you send us.

2. How We Use Information

We use the information we collect for legitimate, clearly defined purposes, including:

• Processing donations and issuing 80G tax-exemption receipts.
• Registering and coordinating volunteers and programme participants.
• Sending newsletters, programme updates, event invitations, and impact reports (only to subscribers who have opted in).
• Responding to enquiries submitted via the contact form or email.
• Improving the website’s content, performance, and user experience.
• Complying with Indian legal, regulatory, and audit requirements.

We do not sell, rent, or trade your personal information. We do not share it with third parties for their own marketing purposes.

3. Data Protection and Compliance with the IT Act, 2000

SGJSS complies with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We implement reasonable technical and organisational safeguards — including access controls, encrypted transmission (HTTPS/SSL), and restricted internal access — to protect your information from unauthorised access, disclosure, alteration, or destruction.

While we take every reasonable precaution, no system connected to the internet can be guaranteed to be one hundred percent secure. In the unlikely event of a data breach that affects you, we will act promptly to contain it and notify you where required by law.

4. Cookies

Our website uses cookies and similar technologies to keep the site working correctly and to understand how visitors use it. Cookies are small text files stored on your device. We use:

• Essential cookies — needed for core website functions such as form submission and security.
• Analytics cookies — such as those set by Google Analytics, to understand traffic patterns in aggregate.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Donation Data Security

All online donations are processed through reputed third-party payment gateways that comply with the Payment Card Industry Data Security Standard (PCI-DSS). Payment details are transmitted directly to the gateway over a secure connection. SGJSS stores only transaction references, donor-provided details (name, PAN, contact information, amount), and the receipt needed to issue acknowledgements and comply with audit and 80G reporting requirements.

6. Third-Party Links

Our website may contain links to external websites — such as government schemes, partner organisations, or social media platforms — whose privacy practices we do not control. We encourage you to review the privacy policy of any third-party site you visit. SGJSS is not responsible for the content or practices of third-party websites.

7. Children’s Privacy

SGJSS’s website is not directed at children under the age of 18, and we do not knowingly collect personal information from minors for marketing or fundraising purposes. Where a child’s information is collected as part of programme delivery (for example, a beneficiary record), it is collected with the consent of a parent or legal guardian, used strictly for programme purposes, and kept confidential. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. The updated version will be posted on this page with a revised “Last updated” date. Significant changes will be communicated through a prominent notice on the website or, where appropriate, by email to subscribers. Continued use of the website after changes take effect indicates acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, wish to access, correct, or delete the personal information we hold about you, or want to withdraw consent, please contact us:

• Email: info@sgjss.org
• Phone: +91-9414334192
• Organisation: Shree Guru Jambeshwar Sewa Sansthan (SGJSS) (SGJSS)

We will respond to legitimate requests within a reasonable timeframe and in accordance with applicable Indian law.